27 March 2019

Top Tips for Increasing Your Survey Response Rates

Below are our top tips to improve the quantity and quality of your survey responses.

17 October 2018

How to Respond to Customer Comments: the Good, the Bad & the Ugly

Consumer Generated Content and digital reviews are having a serious effect on businesses, with 90% of customers reading online reviews before deciding to make a purchase. While your business cannot control what customers are saying about you on the Internet, you can control the narrative.

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